Make sure the device is properly plugged in, turn on the main power switch, and follow the start-up guide provided in the user manual.

Treatment frequency varies by device type. For example, body sculpting devices are typically used 1–2 times per week per area.

Each device has specific consumables such as serums, treatment heads, filters, or applicators. Refer to the consumable list in the user guide.

Restart the device. If the issue persists, perform a factory reset or contact our technical support team with the error code and model number.

Use non-corrosive medical alcohol wipes or UV sterilization. Avoid using water near electrical components.

Yes, training is recommended. We provide video tutorials and PDF manuals for each model.

Yes. Not suitable for individuals with pacemakers, metal implants, pregnancy, or certain skin conditions. Always conduct a patch test before use.

Most devices come with a 1-year warranty covering main parts. Details are available in the warranty section.

Go to the “Downloads” section and search by your device model to access all available documents.

Use the “After-sales Service” form, include your purchase details, issue description, and upload photos or videos if applicable.