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FAQ partenariat

What to know before becoming a Maxwell distributor.

A clear cooperation structure protects both sides and creates a stronger foundation for long-term regional growth.

MAXWELL professional beauty equipment displayed in a modern clinic
Distributor knowledge base

Build the partnership before the first order.

Who can apply to become a distributor?+

Established equipment distributors, importers, professional brands, clinic groups and project operators with relevant channels and service capability are welcome.

Is exclusivity available?+

Yes, but it is not automatic. Territory, product scope, market plan, annual targets, service capability and brand commitment are evaluated together.

Can we start without exclusivity?+

Yes. A standard cooperation period is often the best way to validate products, communication and market response before deeper commitments.

How is a starting portfolio selected?+

We consider customer profile, treatment demand, price position, competing products, service ability and the distributor’s existing portfolio.

Do you offer demo or sample support?+

Sample terms depend on the product and cooperation plan. They are discussed during the proposal stage.

What training is included?+

Support may cover device operation, technology explanation, treatment positioning, troubleshooting and sales communication materials.

Do you provide marketing content?+

Available assets can include product images, videos, technical information, brochures and launch guidance. Market-specific production can be scoped separately.

How is after-sales support handled?+

The distributor normally provides first-line local communication, while Maxwell supports diagnosis, parts coordination and technical guidance.

Can products carry our brand?+

Yes. Private label and OEM options are available depending on the platform and project quantity.

How do you protect a distributor’s market?+

Protection is defined through a written territory and product scope, price policy, performance expectations and periodic review.

Can ACOMIUS be distributed as a complete project?+

Yes. Its device, serum, protocol and training structure is specifically designed for category-based cooperation.

What should an application include?+

Company profile, territory, channel, current brands, technical team, marketing plan, expected models and first-year goals.

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